Request Details
| Request # | RR-20260813-003 |
| Status | Pending Approval |
| Priority | High |
| Source | Direct |
| Category | Hardware |
| Asset | HP Probook 640 G4 |
| Asset Tag | GECE-2025-14 |
| Serial # | 5CG8528CO3 |
| Location | Student Block |
| Requested By | Kulzum Mujtaba (IT) |
| Date | 13 Aug 2026 15:33 |
| Estimated Cost | PKR 0.00 |
Issue Description
V key, on keyboard is broken
Assigned Laptop Details
| Brand / Model | HP Probook 640 G4 |
| Asset Tag | GECE-2025-14 |
| Body Serial # | 5CG8528CO3 |
| BIOS Serial # | 5CG9106TXV |
| Processor | |
| RAM | 8 GB |
| Storage | 256 GB SSD |
| Laptop Status | In stock |
| Pool Type | Student |
Update Status
Status History
Request Submitted
13 Aug 2026 15:33
Repair request submitted by Kulzum Mujtaba. PR#631 created. Pending Stage 1 approval.
By: Kulzum Mujtaba
Laptop Repair History (Serial: 5CG8528CO3)
| Date | Issue | Resolution | Cost | Status |
|---|---|---|---|---|
| 04 Sep 2026 | V key, on keyboard is broken | Duplicate | - | Completed |