Request Details
| Request # | RR-20260813-001 |
| Status | Completed |
| Priority | High |
| Source | Direct |
| Category | Hardware |
| Asset | HP EliteBook 840 G3 |
| Asset Tag | GECE-2022-7 |
| Serial # | 5CG7273J8W |
| Location | Student Block |
| Requested By | Kulzum Mujtaba (IT) |
| Date | 13 Aug 2026 15:28 |
| Estimated Cost | PKR 0.00 |
| Completed | 04 Sep 2026 11:45 by Kamran Ansari |
Issue Description
Wifi is not working in this Laptop
Assigned Laptop Details
| Brand / Model | HP EliteBook 840 G3 |
| Asset Tag | GECE-2022-7 |
| Body Serial # | 5CG7273J8W |
| BIOS Serial # | 5CG727549W |
| Processor | |
| RAM | 8 GB |
| Storage | 256 GB SSD |
| Laptop Status | Assigned |
| Pool Type | Student |
| Assigned To | Rameen Abid D/O Abid Rauf (Student) |
| Assignment Date | 13 Aug 2026 |
Resolution
Duplicate
Status History
Request Submitted
13 Aug 2026 15:28
Repair request submitted by Kulzum Mujtaba. PR#629 created. Pending Stage 1 approval.
By: Kulzum Mujtaba
Sent to Vendor
04 Sep 2026 11:44
By: Syed Muzammil Husain
Completed
04 Sep 2026 11:45
Repair closed. Resolution: Duplicate. Cost: PKR 0
By: Kamran Ansari
Laptop Repair History (Serial: 5CG7273J8W)
| Date | Issue | Resolution | Cost | Status |
|---|---|---|---|---|
| 04 Sep 2026 | Wifi is not working in this Laptop | Duplicate | - | Completed |