Request Details
| Request # | RR-20260910-001 |
| Status | Sent to Vendor |
| Priority | Critical |
| Source | Complaint #814 |
| Category | Laptop / Computer |
| Asset | HP Probook 640 G4 |
| Asset Tag | GECE-2025-10 |
| Serial # | 5CG84605T8 |
| Location | - |
| Requested By | Syed Muzammil Husain (IT) |
| Date | 10 Sep 2026 08:45 |
| Estimated Cost | PKR 0.00 |
Issue Description
My Laptop is not working. The screen is not opening and i want it fixed ASAP because i have my computer class
Assigned Laptop Details
| Brand / Model | HP Probook 640 G4 |
| Asset Tag | GECE-2025-10 |
| Body Serial # | 5CG84605T8 |
| BIOS Serial # | 5CG84605T8 |
| Processor | |
| RAM | 8 GB |
| Storage | 256 GB SSD |
| Laptop Status | Assigned |
| Pool Type | Student |
| Assigned To | Ramsha Shaikh D/O Faizan Shaikh (Student) |
| Assignment Date | 06 Aug 2026 |
Close Repair
Update Status
Status History
Sent to Vendor
10 Sep 2026 08:45
Created from Complaint #814. Directly sent to vendor for repair.
By: Syed Muzammil Husain
Sent to Vendor
10 Sep 2026 08:46
Please send this to vendor, The laptop is dead for now. If it is repairable then the cost will be decided by Ms. Salma regarding who will be bearing.
By: Syed Muzammil Husain