Request Details
| Request # | RR-20260904-004 |
| Status | In Repair |
| Priority | High |
| Source | Complaint #799 |
| Category | Laptop / Computer |
| Asset | Lenovo Thinkpad E490 |
| Asset Tag | GECE-2025-44 |
| Serial # | PF1ZGFLB |
| Location | - |
| Requested By | Syed Muzammil Husain (IT) |
| Date | 04 Sep 2026 11:38 |
| Estimated Cost | PKR 0.00 |
Issue Description
My laptop is having battery issues and it is not working at all . I request to look in to this matter asap.
Assigned Laptop Details
| Brand / Model | Lenovo Thinkpad E490 |
| Asset Tag | GECE-2025-44 |
| Body Serial # | PF1ZGFLB |
| BIOS Serial # | PF1ZGFLB |
| Processor | |
| RAM | 8 GB |
| Storage | 256 GB SSD |
| Laptop Status | Assigned |
| Pool Type | Faculty_staff |
| Assigned To | Iqra Dawood D/O Muhammad Dawood Shah (Student) |
| Assignment Date | 28 Aug 2026 |
| Expected Return | 04 Sep 2026 |
Close Repair
Update Status
Status History
Sent to Vendor
04 Sep 2026 11:38
Created from Complaint #799. Directly sent to vendor for repair.
By: Syed Muzammil Husain
In Repair
08 Sep 2026 07:27
Vendor Diagnosis: HP 840 G3 LAPTOP MOTHERBOARD COMPONENT NEED TO REPLACE (5CG84177GN) - Repair Cost: Rs. 5500
By: Kamran Ansari
In Repair
09 Sep 2026 09:19
Sent for approval to student
By: Syed Muzammil Husain