Request Details
| Request # | RR-20260901-005 |
| Status | Completed |
| Priority | Medium |
| Source | Direct |
| Category | Hardware |
| Asset | Lenovo ThinkPad E480 |
| Asset Tag | GECE-2023-5 |
| Serial # | PF1LEQ26 |
| Location | Student Block |
| Requested By | Kulzum Mujtaba (IT) |
| Date | 01 Sep 2026 11:45 |
| Estimated Cost | PKR 0.00 |
| Completed | 04 Sep 2026 11:29 by Kamran Ansari |
Issue Description
The power button is faulty and it’s also giving a “Critical Battery” warning
Assigned Laptop Details
| Brand / Model | Lenovo ThinkPad E480 |
| Asset Tag | GECE-2023-5 |
| Body Serial # | PF1LEQ26 |
| BIOS Serial # | PF1LEQ26 |
| Processor | Intel Core i5 |
| RAM | 8 GB |
| Storage | 256 GB SSD |
| Laptop Status | Under repair |
| Pool Type | Student |
| Assigned To | Maha Raza (Student) |
| Assignment Date | 15 Jul 2026 |
Resolution
Duplicate
Status History
Request Submitted
01 Sep 2026 11:45
Repair request submitted by Kulzum Mujtaba. PR#657 created. Pending Stage 1 approval.
By: Kulzum Mujtaba
Sent to Vendor
04 Sep 2026 11:28
By: Syed Muzammil Husain
Completed
04 Sep 2026 11:29
Repair closed. Resolution: Duplicate. Cost: PKR 0
By: Kamran Ansari
Laptop Repair History (Serial: PF1LEQ26)
| Date | Issue | Resolution | Cost | Status |
|---|---|---|---|---|
| 04 Sep 2026 | The power button is faulty and it’s also giving... | Duplicate | - | Completed |