Request Details
| Request # | RR-20260803-001 |
| Status | Completed |
| Priority | High |
| Source | Complaint #769 |
| Category | Laptop / Computer |
| Asset | Lenovo S145 |
| Asset Tag | GECE-2020-22 |
| Serial # | PF2ACEDS |
| Location | - |
| Requested By | Syed Muzammil Husain (IT) |
| Date | 03 Aug 2026 14:49 |
| Estimated Cost | PKR 0.00 |
| Actual Cost | PKR 9,500.00 |
| Completed | 06 Aug 2026 10:34 by Syed Muzammil Husain |
Issue Description
Attached is the picture of a line appearing on laptop screen. It's been two days and am cautious in using the device to avoid any further damage.
Assigned Laptop Details
| Brand / Model | Lenovo S145 |
| Asset Tag | GECE-2020-22 |
| Body Serial # | PF2ACEDS |
| BIOS Serial # | PF2ACEDS |
| Processor | |
| RAM | 4 GB |
| Storage | 500 GB HDD |
| Laptop Status | Assigned |
| Pool Type | Student |
| Assigned To | Iqra (Student) |
| Assignment Date | 24 Jul 2026 |
Resolution
The laptop screen has been changed
Status History
Sent to Vendor
03 Aug 2026 14:49
Created from Complaint #769. Directly sent to vendor for repair.
By: Syed Muzammil Husain
Sent to Vendor
03 Aug 2026 15:22
We have sent the laptop to the vendor
By: Kamran Ansari
Completed
06 Aug 2026 10:34
Repair closed. Resolution: The laptop screen has been changed. Cost: PKR 9500
By: Syed Muzammil Husain