Departments
| Department | Head | SLA (days) | Escalation Email | Status | Edit | |
|---|---|---|---|---|---|---|
| Academics | academics@gece.edu.pk | 5 | Inactive | |||
| Administration | admin@gece.edu.pk | 5 | Inactive | |||
| Controller of Examination | ambreen.karim@gece.edu.pk | 5 | Active | |||
| Controller of Examination | ambreen.karim@gece.edu.pk | 5 | Active | |||
| Facilities | admin@gece.edu.pk | 5 | Active | |||
| Finance | finance@gece.edu.pk | 5 | Active | |||
| Human Resource | hr@gece.edu.pk | 7 | Active | |||
| IT | it@gece.edu.pk | 5 | muzammil@gece.edu.pk | Active | ||
| Library | library@gece.edu.pk | 3 | Active | |||
| Partnerships | partnerships@gece.edu.pk | 5 | Inactive | |||
| Procurement | procurement@gece.edu.pk | 5 | Active | |||
| Registrar | registrar@gece.edu.pk | 5 | Active |
Reporting Authority — Department Head Assignments
Assign users who should see all complaints for specific departments
| User | Designation | Department(s) Assigned | Assigned On | |
|---|---|---|---|---|
| Imran Makhdoom | CIOO | Facilities | 14 Sep 2026 | |
| Imran Makhdoom | CIOO | IT | 14 Sep 2026 | |
| Imran Makhdoom | CIOO | Procurement | 14 Sep 2026 | |
| Zain Sundrani | Deputy Registrar | Controller of Examination | 14 Sep 2026 |
A user assigned as head of a department will see all complaints for that department. One user can be head of multiple departments (e.g., CIOO heading IT + Facilities).